Contact Us
For any inquiries about our Nova Dual Disposables, feel free to contact us at any given time. Contact us for distribution and wholesale inquiries as well.
Get in Touch
Feel free to get in touch with us for all questions and inquiries about our products.
Address
Los Angeles, California
sales@thenovabrandofficial.com
FAQs
What are the device instructions?
- Press 2 times to start preheat function
(wait 8 seconds) - Press 3 times to switch between flavors
- Press 5 times to turn device on/off
- Hold button while inhaling for a stronger hit
How do I properly use the device?
For regular use, simply inhale the device as it is draw-activated. To get a enhanced stronger hit, we recommend preheating the device and holding the button while inhaling.
How should I store my device?
Store your device in a cool, dry place away from sunlight. This helps preserve the potency, flavor, and extends your device’s lifespan.
How do I check the battery level?pa services?
The battery level is displayed on the LED screen with four green bars. When it reaches the last bar, it indicates a low battery. If the screen flashes eight times, the device needs charging, which can be done via  USB-C cable.